Terms & Conditions | I'm a Hero

Terms & Conditions

This is a legal agreement between the person (“Customer” or “you”) agreeing to these terms and conditions (“Terms”) and (the I Am a Hero Books FZE  maintains the website https://imaherobooks.com/“us”, or “we”). By accepting these Terms or placing an Order, you represent that you are of legal age and have the authority to bind the Customer to the Order and these Terms (the “Agreement”). 

  1. Access and Use of the Website
    • You agree to use the imaherobooks.com website as permitted in these Terms, and your use must comply with our Privacy Policy. The Website is provided via equipment and resources located in UAE and you consent to having personal data processed by us in UAE.
    • By using our Website, you agree not to (i) transmit through the website any harassing, fraudulent, or unlawful material, (ii) use the Website to send unauthorised advertising or spam, (iii) transmit through the Website any material that may infringe the intellectual property or other rights of third parties.
    • You acknowledge that we retain all proprietary right, title, and interest in the Website, our name, logo, or other marks (together, the imaherobooks”), and any other related intellectual property rights. You agree that you will not use or register any trademark, service mark, business name, domain name, or social media account name or handle which incorporates in whole or in part the Imaherobooks Marks.
    • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  2. Photo agreement:
  • I am a Hero Books FZE” asks for the consent to print the photo of the children sent to us for personalize the item you have chosen.
  • The company will not use any of these photos for advertising purposes or in social networks.
  • I am a Hero Books FZE will delete your photos from our system once your order has been completed and will not use them on social media, in our advertising, samples or events
  3. Orders and Payment
    • You may order our products (“Products”) using our then-current ordering processes (“Order”). All Orders are effective on the date you submit your Order. Acceptance of your Order may be subject to our verification and credit approval process. Each Order shall be treated as a separate and independent Order.
    • You agree to pay all applicable costs for the Products as per the Order. You agree that we may take steps to verify whether your payment method is valid, charge your payment card, or bill you for all amounts due for your Order. You agree that your credit card information and related personal data may be provided to third parties for payment processing and fraud prevention purposes.
    • Sales, promotions, and other special discounted pricing offers are temporary. We reserve the right to discontinue or modify any coupons, credits, sales, and special promotional offers at our sole discretion.
    • Visa and Master Card and AED and USD will be accepted for payment.
    • Cardholder must retain a copy of transaction records and Merchant policies and rules.
    • The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.


  1. Content and Accounts
    • You retain all rights to your content and we do not own or license your Content. “Content” means any of your files, documents, or other information that is uploaded to your account for storage, or used, presented, or shared with third parties in connection with your Order.
    • You grant us a non-exclusive, royalty-free license to use your Content, only as required to provide the Product which you have ordered. You warrant that: (i) you have the right to grant us this license, and (ii) none of your Content infringes on the rights of any third party. We will not view, access, or process any of your Content, except: (i) as directed or instructed by you, or (ii) as required to comply with our policies, applicable law, or governmental request.
  2. Compliance with Laws
    • Each party agrees to comply with all applicable laws, rules, and regulations, including, but not limited to, export, privacy, and data protection laws and regulations. If necessary and in accordance with applicable law, we will co-operate with local, federal, and international government authorities.
    • United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
    • We will not trade with or provide any services to OFAC and sanctioned countries.
  3. Warranties
    • We warrant that the Website and Products will conform to the descriptions under normal use.
    • To the extent permitted by applicable law, we disclaim all other warranties and conditions, whether express, implied, statutory, or otherwise, including any express or implied warranties of merchantability, satisfactory quality, title, fitness for a particular purpose, and non-infringement.
  4. Indemnification
    • You will indemnify and defend us against any third-party claim resulting from a breach of Sections 1.2 or 3.2, or alleging that any of your Content infringes upon any patent or copyright, or privacy rights of any party, and you agree to pay documented attorney’s fees, court costs, damages finally awarded, or documented settlement costs with respect to any such claim. We will promptly notify you of any claim and co-operate with you in defending the claim. You will reimburse us for documented expenses incurred in providing any co-operation or assistance. You will have full control and authority over the defence and settlement of any claim, except that (i) any settlement requiring us to admit liability requires prior written consent, not to be unreasonably withheld or delayed, and (ii) we may join in the defence with our own counsel at our own expense.
  5. Limitation of Liability
    • Neither party will be liable to the other party or to any other person for any indirect, special, consequential, or incidental loss, exemplary or other damages, whether direct or indirect, arising out of or relating to (i) loss of data, (ii), loss of income, (iii) loss of opportunity, (iv) lost profits, (v) costs of recovery or any other damages, however caused and based on any theory of liability, including, but not limited to, breach of contract, tort (including negligence), or violation of statute, whether or not such party has been advised of the possibility of damage.
    • User is responsible for maintaining the confidentiality of his account’’ 
  1. General Terms
    • If any term of this Agreement is not enforceable, this will not affect any other terms. Both parties are independent and nothing in this Agreement creates a partnership, agency, fiduciary, or employment relationship between the parties. No person or entity not a party to the Agreement will be a third-party beneficiary. Failure to enforce any right under the Agreement will not waive that right. No party will be responsible for any delay or failure to perform under the Agreement due to force majeure events (e.g. natural disasters, terrorist activities, activities of third-party service providers, labour disputes, acts of government) and acts beyond a party’s reasonable control, but only for so long as those conditions persist.